Reseñas
Gabriel
Jacob and Landon did an awesome job with the move. They were very careful with our belongings, respectful, and energetic. They were able to complete the move in significantly less time than quoted.
Response
Gabriel, we strive to exceed expectations and we are thrilled to hear that Jacob and Landon did just that on your recent move. We thank you for your business and feedback. If you need moving or storage in the future, we are here for you!
Lynn
It was by far the worst service I have ever experienced. Have my items left behind. Some items held hostage till I signed and paid for service. They spent a lot of time on cell phones or disappearing. I finally start moving things into my car to speed things up some. I am a 76 old female with a spinal injury, my reason for reaching out to I thought professional. The office staff showed no concern.
Response
Lynn, we are very sorry to hear that the move did not go as you felt it should. Our records do indicate you received an estimate with your pre-move letter that you signed ahead of your move and the final cost paid was well within that estimated range, but we understand your concerns were further reaching in that you felt as if the men didn't move everything for you. While it was confirmed by your crew and a manager onsite that you expressed your wishes for them not to continue loading items for you, we were sympathetic to your circumstances and had your sales representative reach out after you provided initial feedback to our office. We attempted to offer a crew at a discounted rate that would have kept the overall final total well within your provided estimate to help with the remaining items. We regret that wasn't a satisfactory resolution for you, but we do wish you well and hope you were able to get everything resolved on your terms.
Jim
So easy!! Everyone was great!
Taylor was awesome making the arrangements and the moving crew was superb. I will never use anyone else!!
Taylor was awesome making the arrangements and the moving crew was superb. I will never use anyone else!!
Response
Jim, thank you for choosing our team for your move! Feedback like yours shows our entire team that their hard work to make move day a smooth one for our customers doesn't go unnoticed- thank you! If you need moving or storage help in the future, we are here for you!
Marie
Awesome team. Very professional and courteous. Could not have been more pleased.
Response
Marie, thank you for choosing our team for your move! We are thrilled to hear you found your moving team to be AWESOME. If you need moving or storage help in the future, we are here for you!
Sarah
The office staff were so great to get me booked on the day I really needed, as work makes my schedule a bit tight. The three men who helped us move were prompt, respectful with our things, and just genuinely super nice and kind people. They made moving SO much easier and just a better overall experience.
Response
Sarah, we love getting feedback like yours! We're thrilled that you chose TWO MEN AND A TRUCK and that we were able to accommodate your move when you needed it and helped make your move an overall great experience. If you need moving help or have storage needs in the future, we're here for you!
Klint
I needed washer and dryer sets traded out and a large executive desk and credenza move to the garage for storage. The cost included driving from a long distance away from Birmingham at their normal hourly rate. They arrived late by 15 minutes and adjusted the total of 1 hour 45 minutes (1hour drive time and 45 minutes on the job. The total $350 which is too much in my judgment but what can you do?
Pam
We had Dilan & Hunter on a Friday before Memorial Day - on I65 South & North, at that! They were excellent! Even leaving early to head down to Wetumpka.
They were very efficient, took care of our furniture at each stop, and always had a smile. These two make an excellent team. I give them 10 stars!
They were very efficient, took care of our furniture at each stop, and always had a smile. These two make an excellent team. I give them 10 stars!
Response
Pam, thanks for 10 STARS! We appreciate your business, the confidence you placed in our company, and for your feedback. We appreciate it!
Hannah
My movers Kaleb and Lopez were amazing, respectful, and efficient. Couldn't recommend more highly!
Response
Hannah, we are thrilled that Kaleb and Lopez provided such great service that you'd recommend our moving company to others. We truly appreciate the confidence and trust you placed in our team. If you need moving help or storage needs in the future, we are here for you!
Candice
It cost me $998 to move a one bedroom apartment amount of items. I’ve never paid more than $400 for a move with other companies. The charges per hour are outrageous, and the moving team helping me only had one competent person. The younger man present worked very slowly and struggled to lift things that even I could carry which contributed to it taking so long and me incurring additional charges.
Response
Candice, thank you for sharing feedback with us. We would be more than happy to review your move with you and address this with you in further detail if you'd like. Please contact us at 205-970-2272.
Susan
Hunter was very professional and did an excellent job organizing and directing the other 3 guys. They were all friendly and respectful. Thanks for your help!
Response
Susan, thank you for choosing TWO MEN AND A TRUCK. We appreciate your business and your feedback. We're happy to hear you found your moving team to be friendly, respectful, and organized to get the job done right. If you need moving help in the future, we are here for you!
