Reseñas
Brandi
The service was awesome and it was nice to have someone do the heavy lifting for us. The price was little high!
Alison
Movers did a great job and worked very quickly while treating our belongings well! Didn’t have any problems and would definitely use two men and a truck again!
Terry
Moving crew was very courteous and professional. Hard workers, took great care of my stuff.
Angela
Our guys were very friendly and motivated. They had a plan and executed it very efficiently. I appreciated their positive attitudes very much. Thank you for your service.
Greg
The guys that moved me hit the ground running only to slow down when they were holding my items
Ginger
I have used this company for multiple moves. The crews have always been professional, hard working and personable. I would
not hesitate to use them again.
not hesitate to use them again.
Donna
This is the second time, I have used Two Men and a Truck and I would recommend them to anyone looking for a professional and courteous moving company. The two young men that completed my move from Alabama to Florida were extremely professional and efficient in their job. They communicated with me throughout the entire process. They took care of my items as if they were their own. They arrived on time and worked quickly.
Ann
The movers were early, professional and terrific to work with. They kept me updated about the arrival time at the delivery location. My team was Zack, Jackson and Jordan and I would highly recommend them. Thanks for making the move easy!
Jarrett
The movers damaged a priceless piece of furniture after specifically asking them to take care of it. One of the movers, Josh, decided he would try to show off his ability to pick it up on his own without help, and dropped it. He is the same person who failed to pack 2 closets he was hired to pack, lost the hardware to a baby crib, and stunk of cigarette smoke.
Valencia
I have rated satisfaction as 'poor' because the two guys took more time than what was really required to move the small amount of items I had. I, on several occasions, have moved some of my items completely independent; whereas, these same items were being carried by the both of them, which wasn't necessary and prolonged the move process, which I feel they were doing purposefully.
Response
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<div>Valencia,<br/><br/>We are sorry to hear that you were not satisfied with your recent move experience. Our goal is to exceed customer expectations, and we have done a review of your move details to see if we can pinpoint what may have gone wrong that would have prevented us from exceeding yours. Our records indicate that your move actually took less time than the amount it was estimated to have taken. Our notes indicate that you did move some items on your own, so that may explain why we originally expected your move to take longer. Our notes also indicate that you did call and speak with a manager immediately following your move to discuss your concerns. Although his findings didn’t indicate that your move took longer than it should have or that you had been overcharged for those services, our notes indicate that he offered to take 30 minutes off of your bill as a courtesy to show that we understood your concerns. We believed that this gesture had satisfied you and had alleviated your concerns, but please feel free to contact our office at 205.970.2272 if you feel that something more should be done.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Valencia,<br/><br/>We are sorry to hear that you were not satisfied with your recent move experience. Our goal is to exceed customer expectations, and we have done a review of your move details to see if we can pinpoint what may have gone wrong that would have prevented us from exceeding yours. Our records indicate that your move actually took less time than the amount it was estimated to have taken. Our notes indicate that you did move some items on your own, so that may explain why we originally expected your move to take longer. Our notes also indicate that you did call and speak with a manager immediately following your move to discuss your concerns. Although his findings didn’t indicate that your move took longer than it should have or that you had been overcharged for those services, our notes indicate that he offered to take 30 minutes off of your bill as a courtesy to show that we understood your concerns. We believed that this gesture had satisfied you and had alleviated your concerns, but please feel free to contact our office at 205.970.2272 if you feel that something more should be done.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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