Reseñas
Charles
My disappointment was that office gave drivers a sheet that did NOT include the address where to start!! They went to where the guys were taking tge furniture not where taking furniture FROM!!!!! After multiple phone calls from driver I told them they were at wrong address. Sheet I had and sheet office had were correct . Just not sheet drivers given. A lengthy delay endued due to office staff giving incomplete info to driver. Poor office staff in this situation. I have used this company many times and never been disappointed before. Guys diing moving were excellent and would use them again. Making sure drivers get exact same thing client gets should be pretty obvious but for whatever reason they didn't this time. Very careful movers as always.
Alden
The move was a particularly difficult effort due to the size and weight of the entertainment center. To compound the effort, a couple of the pieces had to be maneuvered delicately to prevent scratching the piece or the walls. They took great care to prevent damage to either while doing their best to finish quickly. I was extremely impressed with their work ethic.
Anthony
Two Men And A Truck certainly proved their services to me after one time of use. The cost was fairly comparable if not better value than many others around and their service was exceptional. Getting more for less is a good thing! Can't thank them enough for handling our furniture and placement of furniture from our downstairs to our upstairs along with delivering our furniture for us from a local store with great care and professionalism. Highly recommend for any type of move you need!
Donna
Over the past 20 years, I have used Two Men and a Truck multiple times, and I have never been disappointed. The guys are polite, efficient, careful, and personable. My crew this past week - Mason, Brandon and John - were energetic and enjoyable from start to finish!
Kristie
I was told at booking that there was a cap of 1 hours travel time (round trip) but when I received my bill it showed more. The drivers arrived at 8:45 and were finished by 10:45. Add in the hour and it should have been 3 hours total. I am just very confused as to why it was calculated differently. I just wish that everyone had been more upfront and on the same page regarding travel cost.
Response
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<div>We are so sorry to hear about your concerns regarding drive time. Please know that we are taking your comments very seriously and we will be conducting an investigation by checking our GPS. We truly appreciate you taking the time to provide feedback. We will make sure to have an operations manager attempt to reach out to you to attempt to get more detailed information regarding your recent move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so sorry to hear about your concerns regarding drive time. Please know that we are taking your comments very seriously and we will be conducting an investigation by checking our GPS. We truly appreciate you taking the time to provide feedback. We will make sure to have an operations manager attempt to reach out to you to attempt to get more detailed information regarding your recent move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
Every time we have hired Two Men and a Truck they surprise us with their courtesy, eagerness to please and expedience. I guess by now we should be used to it! Thank you, for being a company that remains committed to the extraordinary.
Shelia
My move was made great the minute I decided to move with, TM & a Truck. Everything went well. Thay made me comfortable. As a single mom, I needed the man power! I got it, and more. Totally satified with the service. They have moved me once again. Awesome company with fare rates. Thanks to the two men that helped me. Im not tied yet!
Diane
The young men who came where extremely courteous and helpful and patient, even when asked to move furniture from one stop to another. They also worked continuously and finished the job in record time.
Garry
Used for packing and later the move from Birmingham to Huntsville. Jonathan and Curtis were super workers with excellent attitudes. Requested them for move. Hopefully the move goes as well as the packing!
Michael
It was a good experience. The office staff was efficient. The movers showed up on time, took good care of our property, and were most pleasant to deal with.
