Your New Berlin Team

Lisa has demonstrated natural leadership from the very beginning of her career with TWO MEN AND A TRUCK when she started as a part-time bookkeeper while in college. Effective on January 1, 2020, she was named president of four TWO MEN AND A TRUCK franchises: Milwaukee, Waukesha, Racine, and Madison, and three satellite offices: New Berlin, Pewaukee, and Plymouth.

During each step of her career, Lisa has embraced challenges by learning them, owning them, and helping others along the way. Tim Lightner, founding franchisee and CEO of TWO MEN AND A TRUCK Madison, Waukesha, Racine, and Milwaukee, put it this way, “On a daily basis, she provides vision, creates buy-in, listens patiently and empathetically, coaches individuals and teams, provides necessary tools, delegates (not abdicates) responsibility. She adjusts on the fly, remains cool under pressure, and so much more. Lisa is leadership.”

Nadia is a goal-driven number-cruncher who loves to work with data and spreadsheets. She obtained her bachelor’s degree from the University of Wisconsin – Milwaukee and immediately put her love of numbers to work at TWO MEN AND A TRUCK. As franchise group controller, Nadia manages the finances for all locations, including New Berlin.

Since beginning with TWO MEN IN A TRUCK in July 2016, she says her favorite part of the company has consistently been the positive environment. Her favorite TWO MEN AND A TRUCK® core value is “Be your best and have fun: To be the best professionally and personally while enjoying life and having fun.”

Nadia is known for her kind heart, analytical problem solving, and desire to grow and learn as much as she can every day. "Push yourself," she says, "because no one else is going to do it for you."

Heather keeps our franchise group on track, managing budgets, projects, and growth with ease. A natural problem-solver, she turns tough moves into smooth ones while building great client relationships. Starting as a move consultant at TWO MEN AND A TRUCK®, Heather hit top sales in her first year and quickly worked her way up to director. She’s a Certified Moving Consultant (CMC) and Project Management Professional (PMP), with training from our corporate franchise group.

With his big smile, deep experience, and humorous take on life, Adam (AJ) is a great fit to lead, support, and motivate our move consultants systemwide. On a daily basis, he brings excitement to the sales teams by creating a competitive yet fun environment where positive relationships can develop and thrive—among both coworkers and customers.

“People make decisions and spend money with others they like,” he said. “When we show our customers that we want to help them, they work with us.” 

With more than two decades of managing teams in sales environments, AJ has learned that everyone needs both encouragement and motivation. He attributes his own ability to move forward and succeed in life to his mom. “My mother is such a positive force. She always knows the right thing to say to give me more motivation to succeed.” 

He strives to make this same impact in the lives of those around him every day, both at work and at home. “I love watching my children play sports," he said with a smile. “I am their biggest fan.”

Derick immediately excelled as a new mover at TWO MEN AND A TRUCK® New Berlin and quickly became an interstate mover after a few months. When he turned 21, he was promoted to driver. Then, when a new internal training program rolled out, Derick was tapped to be part of the first crop of trainers, passing on his knowledge and enthusiasm to others.

Never one to stand still, in Fall of 2020 he started and completed the TWO MEN AND A TRUCK® Frontline Foundations Program, which initiated the process of moving him into an office role. He attributes much of his success to the inspiring mentors he works with.

“I have great support and great rapport with everyone here, in the office and on the trucks,” he said. “These people are like a family to me. We are a cohesive team with skills that complement one another. We all have strengths and weaknesses and we lift each other up every day.”

Derick finds that the qualities he needs most in his daily role are confidence, problem-solving, critical thinking, and the ability to lead by example when the going gets tough. “I have done a lot of everything,” he said. “And I am excited to continue to learn.”

Lisa is a firm believer that learning as much as possible about other team members' roles helps her better understand what is best for her customers. As a result, she has taken full advantage of the classes and skills advancement programs available through TWO MEN AND TRUCK and believes this makes her a well-rounded customer advocate.

When asked about her "superpower," Lisa unhesitatingly replied, "Organization—a very important quality in the moving business." She also attributes her high customer care scores to her belief that positivity is contagious.

Lisa has received many sales and achievement awards during her time at TWO MEN AND A TRUCK, but she says her favorites are the general “Congratulations on Being YOU!” awards. She says her commitment to the company has grown over time as relationships have grown and developed. “It’s like a family,” she said. “As the family grows, so does the depth and breadth of your job and your commitment to everyone there.”

For Lisa, the complexity of business moves is what kept her volunteering for large business projects and ultimately moved her forward into the role of Business Move Consultant.

“It’s like putting together a puzzle, then making sure the puzzle stays together from beginning to end,” she said.

Lisa’s co-workers and clients know her as a person who loves to smile and laugh. She finds that humor is helpful when trying to guide people through moving, which can be a stressful time for many.

“It helps to defuse some of the pressure for them,” she says.

With an incredible 25 years of experience at TWO MEN AND A TRUCK®, Karen is a true veteran of the brand. She has held a variety of roles across multiple locations, bringing unmatched knowledge and insight to every move. Having seen it all over the years, Karen knows exactly what it takes to deliver a smooth, stress-free moving experience — and we’re proud to have her on our team!

When she’s not helping customers, Karen enjoys quality time with her not-so-little-anymore pup, Sonny Boy Kelton. She also gives back to the community by donating monthly to her local humane society or veterans office. And when it's time for fun, Karen looks forward to her annual escape to the Hodag Music Festival.

Kelly first started working at TWO MEN AND A TRUCK® in April 2013. Her favorite thing about working at TWO MEN AND A TRUCK is that every day is different—she never knows who is going to call and what kind of scenario she will be dealing with.

In her spare time, she enjoys spending time with her family. If she could travel anywhere in the world, she would go to Bora Bora because it is absolutely beautiful and looks very relaxing.