Reviews
June
Brian and Vik were very friendly and also efficient. They carefully wrapped large pieces and taped the blanket down. Everything arrived and was put in place quite easily. I really appreciated their care.
Response
This is the kind of review that makes our day, June. Our staff works hard to provide our customers with the best possible moving experience, so I'm glad we could help you move forward. We hope you enjoy your new home. Thanks for sticking with TWO MEN AND A TRUCK!
Stewart
Everyone was great! When needed will for sure use again.
Response
Stewart, it is so awesome to hear how smoothly your move went! Thank you for choosing us again to handle your moving needs, and thank you for the review! We hope you enjoy your new home!
Betsy
The moving crew was great but the move date was incorrect and our items arrived a day late. This caused issues with our parking, babysitting and general move disruption.
Response
Hi Betsy, we're sorry to see your experience was only rated 3-stars. We would be more than happy to discuss with you further regarding any concerns you may have. We are open to any feedback you could provide to us as to how we could make this a 5-star experience for you. Please feel free to call our office directly. Have a great day!
Meghan
Our moving crew was great. The office staff was very helpful getting up the support we needed and in a timely manner. The moving crew was professional, courteous, hard-working, careful, and efficient.
Response
We're so glad we would help make the experience positive, Meghan! Thank you so much for sharing with us. We wish you all the best and happiness in your new home!
Pierre
We had two different moves and the second move was much better than the first move.
We appreciated that you worked with us through some issues that happen during the move and thanks for working with us concerning the invoice.
Overall, a good experience and will recommend using you folks to others.
Thanks
P. Poindexter
We appreciated that you worked with us through some issues that happen during the move and thanks for working with us concerning the invoice.
Overall, a good experience and will recommend using you folks to others.
Thanks
P. Poindexter
Response
Hey Pierre! Thank you for selecting us as your moving service! Your message is very kind and we will be sure to pass it on to our team! If there is anything else you need, please do not hesitate to give us a call. Have a great day!
Tammie
Due to construction delays, we needed to move our date several times. The Two Men team were not only professional, but made the change immediately and cheerfully.
Our moving team was the best! Some of our items went into the house, while others went into storage in our garage. They were wonderful about facilitating the sorting as they unloaded the truck.
They actually made the process fun!
Our moving team was the best! Some of our items went into the house, while others went into storage in our garage. They were wonderful about facilitating the sorting as they unloaded the truck.
They actually made the process fun!
Response
We know how stressful moving can be and we are SO glad that our moving team was able to help ease some of that for you! Thank you so much for the review, Tammie!
Jim
Very responsive service from office and moving team. Movers were friendly and prepared, except for omission of mattress covers which we hope is being addressed before the final stage of the move. Good care in wrapping furniture items.
Response
We're so glad we could help with your move, Jim! Thank you for sharing with us!
Elijah
Everyone was very polite and professional. The pickup and drop off we're all done in a timely manner. Made our move seamless
Response
We are so happy to have helped you, Elijah! Have a wonderful day!
Jamie
From the beginning of our experience we were pleased with the team’s responsiveness and exemplary customer service. The moving team was friendly and efficient. Great experience will use again for our next move.
Response
Thank you so much for sharing with us, Jamie! We appreciate your feedback and will be sure to share with our team!
Michael
Two Men and a truck movers broke a railing at the house I was moving out of and made no effort to make me aware of the situation. And then proceeded to break or damage a number of my items including a few that were flagged as especially valuable/fragile.
To make matters worse I have contacted the operations team to follow up and have yet to receive a response (48 hours later).
To make matters worse I have contacted the operations team to follow up and have yet to receive a response (48 hours later).
