Reviews

06/06/2018

Harveen

1 out of 5 stars
I am very disappointed with the moving service. I was charged $120/hour plus travel fee. One guy was on the phone for almost an hour. They didn't know how to bring the sofa down, my husband has to help. They broke the sofa, damaged the paint, cursed and complaint the whole time. Didn't offer any apologies or discount. Very Very disappointed, will never use the service again !
06/06/2018

Rosana

5 out of 5 stars
It was a pleasant experience. The movers were very nice and courteous. They made things easier in moving our stuffs.
06/05/2018

Thomas

2 out of 5 stars
The men were poorly equipped for the job. One worker hardly worked at all, leaving the driver to handle mostly everything, alone. Packing took less than one hour, not the two hours reported and billed. I told the advance man that my furniture was very heavy, as each piece is mechanized. The movers were neither not aware nor adequately equipped. Consequently, the move took much longer than it should have.
Response
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<div>Thomas,<br/><br/>Thank you for this feedback. We take pride in the fact that we have an incredible training and preparation process for all of our movers and drivers. I would love to know more about what took place on your move. Can you call our office at 702-877-MOVE and ask to speak with Kirk. I would like to at least attempt to turn this sour experience into a more positive one.</div>
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06/04/2018

Mike

5 out of 5 stars
Great experience. The moving team was very courteous and took good care of our belongings. The office team was easy to work with, were knowledgeable and courteous. Excellent overall experience.
06/04/2018

Evelyn

5 out of 5 stars
I am very satisfied with the service of the moving team.
06/02/2018

Berni

2 out of 5 stars
Experience with office was great.
Movers were not very experienced in moving furniture.
They damaged 4 out of 6 pieces of furniture.
06/02/2018

Howard

3 out of 5 stars
Well everything was fine except the fact that they cracked the leg on my table and took longer than expected!
06/01/2018

Stacie

5 out of 5 stars
The two men that moved my items were great! They were polite, careful, courteous, personable, quick and efficient. They make a great team. I hope your company takes good care of them. They are an asset.
05/30/2018

Renee

3 out of 5 stars
The men did not put my furniture back together the way they took it apart. I called the office and they told me it would be a couple of weeks to come back and fix it. That is very long to wait.
Response
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<div>Hey Renee,<br/><br/>You are correct, a couple of weeks would be far to long to wait for your furniture to be assembled. Give me a call at the office to discuss what options we have, even if it means I come out myself to take care of this for you. Kirk Phillips (702) 877-6683</div>
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05/28/2018

Lynda

5 out of 5 stars
The movers were SO helpful, polite, and willing to solve problems! They ROCKED!