Reviews
Lucas
Movers, were timely, efficient, and pleasant to work with.
Response
Lucas, thank you so much for sharing your review with us! We are delighted to hear your team was a pleasant to work with!
Karen
The 2 guys that came to load were fantastic. Very polite,professional and just nice guys. I appreciate the hard work. Would definitely use the company again.
Response
At Two Men And A Truck, we aren’t only professional movers, but we are also the movers who care about our customers! We are glad your team was nice and were hard workers. Thank you for your review!
Joann
The team that was sent on Monday May 17 from the Schaumburg office only! where very kind, caring and professional. I would use Alec.G, Carmelo and Tarrell again. Everyone request them !*****
Response
Joann, thank you so much for the wonderful words about your crew! They will be very excited to hear how kind and caring you thought they were! At Two Men And A Truck, we are the “movers who care” so we are proud to know Alec G, Carmelo and Tarrell lived up to that!
Mary
I called TWICE to be sure the driver had my cell number. I had registered with another number.
I was assured by the office staff the driver would have the number.
The “two men” didn’t.
It’s really annoying and confusing for everyone when the support staff doesn’t do their job.
I was assured by the office staff the driver would have the number.
The “two men” didn’t.
It’s really annoying and confusing for everyone when the support staff doesn’t do their job.
Response
Mary, we apologize for the misunderstanding with the phone number. Usually we like to ask for the best contact number at the beginning when scheduling to avoid any confusion. We hope your move was smooth and efficient. Thank you for your feedback.
Lisa
The moving team was efficient and professional! They made the moving experience smooth and very easy.
Response
Lisa, It’s wonderful to know your team was able to provide you with an easy and smooth moving experience! Thank you so much for your review!
Jennifer
This was a last minute move due to a relative's illness and a 2 hour window to get moved out of the Chicago high rise. The office found a truck that could be in the area during that time frame & did a courtesy call the day The moving crew called me that morning to let me know they would be there on time. The crew was awesome. They came in and expertly got it all moved within an hour.
Response
Jennifer, We know that Chicago high rise moves can be difficult especially with timing. We are so delighted to hear everything went so well and your crew was awesome! Thank you for choosing Two Men And A Truck with your move!
Jennifer
Two Men and a Truck did a great job! They all worked hard & the guys took care with my Mom's furniture and etc. . . They also removed heavy basement pallets and put them at the curb for us. The negatives were that the wardrobe boxes arrived late to the house, we heard one of the movers complain, and they left 2 flat beds in the hall that they borrowed from Wyndemere which was inconsiderate/rude.
Response
Jennifer, we are so glad to hear your crew worked hard and got the job done with care! Thank you for your review as we appreciate the feedback.
Marty
Initially it was A disaster! The date was incorrect but got that corrected! Then the mover consisted of a woman who wasn’t up to the task of doing the move with her partner, and sat out almost the entire move while Ryan and I moved everything! They then changed crews and eliminated the woman and they finished the job with great experience and speed!
Response
Marty, thank you for your feedback. We are happy to hear we were able to correct everything and get the job done.
Lena
The 2 guys were awesome! Extremely polite and super friendly. Definitely hard workers. And the customer service person was super responsive and provided such a competitive quote that I signed up for the service that very day. Great service overall.
Response
Lena, we are so glad to hear your experience with Two Men And A Truck, from beginning to end, was great! Thank you for your review!
David
The movers were a little later than expected, they did a nice job but they did do a few things a little weird. They turned over on their tops our night stands - we have family pictures in them and so they should never turn things like drawers upside down, the power outlet on our side stand in living room now does not work- not sure how this got damaged. Damage waiver costs should be upfront
